Welcome Back Protocol
At Salamanca Tapas Bar & Restaurant Your Safety is our Priority.
We have designed our Covid-19 response plan to ensure the safety and well-being of our customers, staff and the wider community. When you visit us you can be sure we are following all of the safety measures laid down in the Government protocols and doing our very best to make sure we have a safe space for you to enjoy.
These are just some of the processes we have in place to battle the spread of Covid-19, while also ensuring that we in no way compromise our standard of service and the warm welcome you expect at Salamanca Tapas Bar.
f you wish to be seated indoors, please remember:
1.Customers will need to provide proof of immunity on arrival to confirm that all are over 18 and are either fully vaccinated or have recovered from COVID-19 in the past 6 months. Under 18s who are in the care of a permitted person in an indoor setting, currently do not require proof of immunity.
2. Customers may be asked to show photo ID to prove that the EU COVID Digital Certificate is theirs.
3. The lead person of each party or a solo guest are still required to provide contact tracing details with the exception of those under 18.
4. On arrival your host will scan your EU COVID Digital Certificate or you will be asked to present another proof of immunity, which includes diners outside of the EU.
5 Once, you are on the premises, we ask that you sanitise your hands when entering or leaving the building, always wear the face mask when moving around, including when visiting the bathroom and practice physical distancing.
6. Visit www.gov.ie/reopeninghospitality for more information.
Health & Safety is at the forefront of our organisation. We have a mechanical extract/supply system in place together with a CaDi C02 monitor.
Our Front door and windows will remain open during service hours for fresh air to flow throughout the restaurant.
We are operating a strict no hand shaking policy.
What Are We Doing?
At all times, a lead team representative will be on duty to make sure protocols are strictly adhered to both the front and back of the house to ensure the safety and wellbeing of colleagues and guests.
We have reduced our table lay-out and customer seating by 40% and a minimum of one-meter distance, to ensure a more comfortable dining experience for you while offering a safe distance between other guests.
We will be managing queuing and access in line with the Government advised physical distancing.
Please help us by booking in advance and arriving on time. Our lead representative will manage all entries and exits of guests.
We would ask that you respect our sitting times.
To play our collective part in defeating COVID-19, one guest from all parties including walk-ins will be asked to provide a contact number and email address.
Our lead will show you to your table, and we have hand sanitizers available at key points.
Tables and chairs are cleaned between sittings, and menus are disinfected after each use.
We have increased our cleaning schedules and have heightened our disinfection practices in all areas with special attention to high touchpoints in line with recommendations from Government and NPHET (National Public Health Emergency Team) and Failte Ireland. We consider our high touchpoints as
our pens, CC machines, mobile devices, and door handles to name just a few.
Our bathrooms have been fitted with automatic soap dispensers and disposable hand towels as well as antibacterial toilet seats for your safety and comfort.
Perspex screens have been installed at the cash desk area. We encourage card payments where possible.
We kindly ask all our customers to wear a face-covering when entering and leaving the restaurant and all times when not at your tables
Staff Training at Salamanca Tapas Bar & Restaurant.
All of our staff have undergone Back to Work Covid-19 safety training. Our owner has completed the failte Ireland Covid safety Charter.
In addition to hand washing, staff will use hand sanitizing gels regularly. All front of house staff and kitchen staff are wearing masks.
Our staff knowthey can tell us if they feel unwell before or during work and we will always accommodate their needs.
Staggered start and finish times to allow only one staff member per time in staff changing areas.
New kitchen traffic flows and procedures to protect our team and guests.
Ongoing internal and external training on new and updated policies and procedures.
All of the above will be subject to change in line with the government’s advice.
If you have any further questions or concerns on these matters, please contact us at
email@example.com. We thank you for your assistance and understanding in these
Bear with us.
This is all new for us as much as for our customers. We ask that you continue to be supportive of and patient with our restaurant team as we slowly and safely return.We are following government regulations at all times. We are asking all of our employees to adapt to how our restaurant now works and will only reopen at a pace that allows them to work safely. We will continue to keep you updated via our website and social media channels. We are always grateful for your wonderful support.
Salamanca Management Team